What if I have a felony in the past ten years, an eviction in the past five years, or insufficient income?
Your application will not be recommended by HomeScreen. However, the property owner makes the final decision on accepting or denying applications. We recommend explaining any issues to the property owner before submitting an application and paying the non-refundable fee. The property owner may still ask you to complete the HomeScreen Application knowing the application will not be recommended on our end.
I don't meet one of the requirements, but I have a co-signer - does he/she need to be screened?
We allow each property owner to decide if the co-signer needs to be screened. Please contact the owner of the property you are interested in renting and ask if they require co-signer screenings. If so, the co-signer needs to follow all of the same application steps, including submitting the additional required documentation and paying the application fee.
What if I have no rental history?
No rental history means no negative landlord reports. We can still recommend your application if you have this is your first lease, but the property owner may request an additional deposit or a co-signer.
A lot of people seemed interested in this apartment. How do you process multiple applications for the same apartment?
For a given unit, we process one application at a time on a first come, first served basis. If you want to be first in line, be sure to submit the application with the documentation and fee as quickly as possible. If you submit an application and the payment information, but you are not the first in line, you will not be charged. You may notice a pending charge on your account, but the fee will only be withdrawn if your application is processed.
I viewed another apartment that also uses HomeScreen, can you send my application to multiple property owners?
Yes, your application is valid for 30 days. If you view other properties that use HomeScreen during that time frame, we can forward the recommendation to the property owner without charging another application fee. Send an e-mail to email@example.com with your name, the new address and the name of the landlord who manages the new property.
Is my private information stored securely with HomeScreen?
Yes, we ensure your information is safely stored during the application process and properly discarded after your application is complete.